Roasting
Roasting
At Smiling Mug Coffee our roasters roast beans in frequent small batches to insure your coffee is at peak quality when it ships. Our roasting schedule is guided by customer demand, not warehouse inventory, so your coffee isn’t sitting around in a warehouse waiting for it to be sold.
We’ve built our roasting and fulfillment process to prioritize freshness, responsiveness, and quality. Orders are often packed and shipped the same day they’re roasted, helping us minimize storage time and deliver coffee that’s full of flavor and character.
The result is the freshest, small batch, craft roasted coffee available. Coffee orders generally ship in 1-2 business days (a bit longer during holidays and peak times).
Family Farms
All of our coffee is organic, specialty grade and ethically traded with a focus on relationships and respect for the farm and the farmer. All lots are carefully evaluated based on cup quality, farm process and sustainable practice.
You can read more about the individual Farms on the coffee selection page.
Shipping
FREE shipping in the USA!
All of our products are shipped in curbside recyclable mailers and boxes.
We ship all retail orders via USPS, UPS, and FedEx.
Orders ship the day it was roasted/packed and are generally delivered to you in 3-5 business days. Longer shipping times may occur during holidays.
Return Policy
Our goal is for every customer to be totally satisfied with their purchase. If this isn't the case, let us know and we'll do our best to work with you to make it right.
